Two programs that won’ttalk to each other.

How you know you need it

• Somebody regularly copies numbers from one program into another
• The same customer address exists in three places and is wrong in two of them
• The shop knows nothing about the warehouse, so you sell things you no longer have
• At month end somebody assembles a file by hand before accounting can use it
• A program holds what you need, but there’s no way to get the data out of it

These aren’t small irritations — they’re working hours. Usually several a month, every month, plus the mistakes that come with retyping. An interface costs money once and takes that work away for good.

What we connect

• Point-of-sale systems and stock control
• Online shops with the warehouse and shipping
• Accounting and your tax adviser — exports that import without anyone reworking them
• Calendars, booking systems and appointments
• CRM, mailing lists and the forms on your website
• Old software with no interface at all — then via file exports, the database, or reading the screen

Including when the vendor tells you it can’t be done. There’s nearly always a way to the data; the only question is whether that way is worth the effort. We’ll tell you that up front rather than discovering it while the clock is running.

Data migration

The special case: not a permanent link, but a single move. Old shop to new shop, old database into a new system, ten years of customer records out of a program the vendor has discontinued. We do it with a dry run you can check before anything is final — and with a way back if something turns out to be missing.

What it costs

The assessment really is free, and we mean it. With integration work the price comes down almost entirely to how accessible the more awkward of the two programs is — and that isn’t something anyone can guess. Somebody has to look.

How it goes

1. A lookWhich two programs, which data, how often. Free, usually an hour.
2. Fixed priceOnly after that. Anything earlier would be guesswork.
3. Dry runThe link runs alongside your normal work at first, changing nothing.
4. Go liveWe switch over, watch it for the first few weeks, and hand you the logins.